Amend a Booking

At MBW Meet & Greet, we understand that travel plans can change. That’s why we offer flexible booking options to give you added peace of mind.

Cancellations

  • More than 24 hours before travel: Receive a full refund, minus a £10.00 cancellation fee.
  • Within 24 hours of travel: A credit note will be issued (valid for future use), minus a £25.00 administrative fee. This covers staff and resources allocated to your booking.

Amendments & Extra Days

  • Additional parking days will be charged at our daily rate. (may vary due to capacity and seasonal fluctuations)
  • All amendments and cancellation requests must be submitted via email to: contact@mbwparking.co.uk
  • Your request is only valid once confirmed by a member of our team.
  • All charges must be settled in full before your vehicle is returned to you.

Ultra Low Emission Zone

Please note that from 29/08/2023 all London Heathrow Terminals fall under the expanded ‘Ultra Low Emission Zone’ (ULEZ).

All customers/drivers/vehicle owners are responsible for paying this charge. MBW recommends checking prior to travel here.

For more information please visit here

Please familiarise yourself with the government guidelines and ways to pay should this apply to your vehicle and your travel dates to and from Heathrow Airport.

Contact Us

Duty Controller - 4am to Midnight: 0208 759 5252
Reservations & Enquiries - 9am to 5pm: 0208 893 2294

E-Mail: contact@mbwparking.co.uk

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